The DT Research tablets are often used in rough and demanding environments: In industry, for example, the PCs are used directly on production lines to control machine components and record maintenance schedules. In emergency services, paramedics use them to document the vital signs of accident victims at the scene and transmit the data directly to the emergency room at the hospital. In everyday hospital life, DT Medical tablets can be used to access lab results, medication, and MRI images from digital patient files directly in the operating room.

With “Concept Care,” we offer you a protection package for rugged and medical tablets from DT-Research that consists of three components:

  • Warranty extensions: Concept International extends the statutory warranty in the event of design, material, aging, and manufacturing defects for all DT Research devices from 2 to 3 years, generally included for every DT Research tablet. Further warranty extensions of up to 5 years are possible at an additional cost (4 years: 4 percent, 5 years: 8 percent).
  • On-site service: With its on-site service, Concept International guarantees that in the event of a hardware failure, technicians will be on their way within 48 hours to repair or replace a defective device. The service is valid throughout Germany, whether in an industrial hall in the south of Munich or in a clinic in Flensburg. The costs for the service are staggered (2 years: $39, 3 years: $49, 5 years: $69). The on-site service should have the same duration as the warranty.
  • Comprehensive insurance: If the rugged tablets are damaged by vandalism, falls, power surges, water, operating errors, or other external influences, the new comprehensive insurance now also covers damage beyond the two-year warranty period. Here, too, there is a sliding scale of up to five years (3 years: 30 percent, 4 years: 44 percent, 5 years: 58 percent).

The combination of the three components can be customized, for example, according to the specifications of public tenders. Together with our Total Preparation Service, we offer you comprehensive support for all DT Research devices with “Concept Care.”